Working Backwards provides insights, stories, and secrets from inside Amazon, focusing on their unique approach to product development and innovation by starting with the desired customer experience and working backwards to create successful products and services.
The target group of "Working Backwards" includes business leaders, managers, and professionals interested in learning about Amazon's innovative processes and principles to apply in their own organizations.
Buy the book
Amazon's Leadership Principles cultivate a culture of innovation, customer obsession, and high standards, driving the company's success.
Narrative-driven meetings foster deeper understanding and better decision-making by replacing superficial PowerPoint presentations with nuanced, interconnected written narratives.
The PR/FAQ process fosters customer-centric innovation and success by working backward from customer needs.
The Amazon Flywheel exemplifies interconnected growth drivers, emphasizing the importance of controllable input metrics for company success.
The Weekly Business Review fosters growth and success by consistently monitoring performance and addressing challenges in real-time.
Working Backwards, by Colin Bryar and Bill Carr, provides insights, stories, and secrets from inside Amazon, focusing on the company's unique management practices and principles. The authors share their experiences working at Amazon and how the company's approach to innovation and customer obsession has led to its success.
Colin Bryar is a business executive and consultant with over 20 years of experience. He served as Amazon's Chief of Staff under CEO Jeff Bezos, playing a key role in the company's growth and success.
90% of domains are vulnerable to email fraud and spoofing. Cybercriminals can send emails as you, even if you don't. DMARC stops this.
Check DMARC Now
"Leadership" is a book that explores the concept and practice of leadership, discussing its importance, the qualities of a good leader, and how effective leadership can influence and transform organizations and societies.
The Customer Service Survival Kit is a guidebook that provides service professionals with strategies and communication skills to handle difficult customer situations and turn them into positive experiences. It offers a framework for anticipating customer expectations and defusing customer service nightmares.
The Talent Code is a gripping read that presents a compelling argument for the role of hard work and practice - rather than innate talent - in mastering a skill. The book is divided into three parts—deep practice, ignition, and master coaching, each being a critical element in the talent code. Remove one, and the process slows. Combine them, and things begin to change dramatically.
Rebel Talent is a book that explores the concept of rebellion in the workplace and personal life, arguing that rule-breaking and non-conformity can lead to innovation, success, and fulfillment. It provides insights into the five elements of rebel talent and shares principles and strategies to embrace this approach for positive change.
The First 90 Days is a guidebook for leaders in transition periods. It provides strategies to help leaders shorten the time they take to reach the 'breakeven point' — the point at which your organization needs you as much as you need the job.
"OKR: Objectives & Key Results" ist ein Buch von John Doerr, das das Konzept der Ziele und Schlüsselergebnisse (OKRs) behandelt – ein Zielsetzungssystem, das von erfolgreichen Unternehmen wie Google und Intel genutzt wird. Das Buch bietet Einblicke darin, wie man OKRs implementieren kann, um Organisationen auszurichten, hohe Leistung zu fördern und Wachstum voranzutreiben.
